Detail MGR manages detail shops for automotive dealerships, providing end-to-end service from labor to chemicals.
Detail MGR was manually tracking business processes, not only being inefficient, but they also could not accurately measure actual vs. targets with regards to labor and chemical usage. The dealerships they worked with required them to show service improvements over time. They also wanted to better track inventory usage and reorder points of chemicals.
Trinity developed a Quickbase mobile application to track results and report on performance. The Quickbase solution included integrated barcode scanning, Time Clock integration, and a Bluetooth portable printer to print the work order for each vehicle. Detail Manager now has quality control oversight of every vehicle.
This Quickbase mobile application has led to improved customer service, faster delivery of customer vehicles, better reporting and metrics, and an improved bottom line.Kent HendricksOwner & CEO