Daikon Electronics

Daikon is a leading manufacturer and wholesale supplier of thermal printheads for direct thermal and thermal transfer printers.

Daikon Electronics

Challenge:

No-code platform charged per user and per API call, creating restrictive pricing
High costs made it difficult to scale customer-facing services
Limited flexibility in delivering pricing to a diverse customer base

Solution:

Partnered with Trinity to build a new application on Jitterbit AppBuilder
Created a customer portal for viewing and downloading customized pricing sheets
Implemented a REST API for larger customers to automatically access pricing data

"We love the application Trinity scoped and built. It works wonderfully and the process was very smooth. The post-support is wonderful. Highly recommend the Trinity Team!!"
Robert Hicks
Daikon Electronics

Results

Enabled launch of a customer portal that wasn’t possible before
Reduced internal effort by eliminating manual pricing spreadsheets
Improved speed and timeliness of pricing delivery
Introduced API access for customers to integrate pricing into their systems
Reduced workload for both Daikon and its customers

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