Southwest Airlines Ground Ops

Southwest Airlines

About the Client

The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

Overview

Southwest Airlines utilizes Quick Base to improve on
their Ground Ops Inventory Tracking

Challenge

Ground Ops used Quick Base to create a short-term solution for tracking basic equipment issuances at various stations. Upon creating the Quick Base app with native-only functionality, it was quickly evident that the check-in/out process was inefficient, time-consuming, and desperately needed a custom interface with advanced features.

Solution

Trinity developed a custom user-facing interface, to complement the existing application,
eliminate constraints and streamline the overall process. Ultimately providing an
effective, cost-conscious solution within a very short amount of time.

Summary

Ground Ops used Quick Base to create a short-term solution for tracking basic equipment issuances at various stations. Upon creating the Quick Base app with native-only functionality, it was quickly evident that the check-in/out process was inefficient, time-consuming, and desperately needed a custom interface with advanced features.

The Results

Results

  • Users can now conduct inventory transactions in a quick, easy-to-use custom interface.
  • The amount of data entry and clicks in the process was drastically reduced.
  • Additional error checking added an extra layer of governance and security to the process.
Whether it’s a small add-on functionality, or a major project, Trinity proves to be versatile and able to adapt to our needs. They approach each initiative within a professional manner, strategic vision and are very easy to work with.

Dan Schiesser

Ground Ops
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