Southwest Airlines
The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
Southwest Airlines utilizes Quick Base to improve on their Ground Ops Inventory Tracking
Challenge
Ground Ops used Quick Base to create a short-term solution for tracking basic equipment issuances at various stations. Upon creating the Quick Base app with native- only functionality, it was quickly evident that the check-in/out process was inefficient, time consuming and desperately needed a custom interface with advanced features.Solution
Trinity developed a custom user-facing interface, to complement the existing application, eliminate constraints and streamline the overall process. Ultimately providing an effective, cost-conscious solution within a very short amount of time.“Whether it’s a small add-on functionality, or a major project, Trinity proves to be versatile and able to adapt to our needs. They approach each initiative within a professional manner, strategic vision and are very easy to work with.”Dan SchiesserGround Ops
Results
Southwest Airlines has seen the following results from this effort:- Users can now conduct inventory transactions in a quick, easy to use custom interface.
- The amount of data entry and clicks in the process was drastically reduced.
- Additional error checking added an extra layer of governance and security to the process.
