Willow Run

Procurement and Inventory Management Designed for Efficiency, Accuracy, and Control

About the Client

Willow Run is a wholesale tropical plant provider servicing garden centers, interiorscapers, and florists in the MidAtlantic.

Overview

Procurement and Inventory Management Designed for
Efficiency, Accuracy, and Control

 

When Willow Run approached Trinity, the company had been operating their
business on a 20+ year old Linux application that had run its course. They needed a
modern solution that was designed to fit the high volume and unique process of
their wholesale distribution business – of particular importance due to the fact that
their products are live plants with shelf lives.

Solution

Trinity began by visiting Willow Run’s facility in order to understand their business
processes in detail and see how the company operated on a daily basis. This intimate
understanding of the business yielded a highly tailored application that handles everything
from sales orders and fulfillment to inventory management and purchasing. A real
highlight for Willow Run was a custom “Buying Module” that allows the team to more
efficiently and accurately build purchase orders across dozens of vendors based upon
actual upcoming order needs.

Summary

Trinity began by visiting Willow Run’s facility in order to understand their business processes in detail and see how the company operated on a daily basis. This intimate understanding of the business yielded a highly tailored application that handles everything from sales orders and fulfillment to inventory management and purchasing. A real highlight for Willow Run was a custom “Buying Module” that allows the team to more efficiently and accurately build purchase orders across dozens of vendors based upon actual upcoming order needs.

  • Total confidence in inventory and procurement processes.
  • Inventories are highly accurate meaning customers rarely place orders that cannot be fulfilled.
  • Buyers are able to make purchasing decisions more easily using actual sales data.
  • Purchase orders are created automatically across all vendors, saving buyers time and reducing mistakes.

The Results

Results

  • Quickbase has given Willow Run total confidence in their inventory and procurement processes and has eliminated the worries and workarounds of their prior application
  • Current and future inventories are highly accurate meaning that customers rarely place orders that can’t be fulfilled, and products aren’t overbought or oversold
  • Willow Run buyers are able to make purchasing decisions more easily using actual sales data in the same place that they set up their purchase orders
  • Purchase Orders are created automatically across all vendors saving buyers time and significantly reducing mistakes
Trinity not only built an app to best serve us, but also created processes that allowed us to execute our operational activities. They were professional and great to work with, and continue to support us with quick responses and solutions

Lorrie Turner

Owner