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How to Use BPI in Customer Service Strategies

May 7, 2021

Your organization’s customer experience strategy is inextricably linked to business process improvement (BPI). Customers mean success, after all, and creating opportunities for retention is essential for an organization’s long-term growth.   A focus on creating ways for BPI and customer service to link more organically is just smart business sense. We’ll explain why BPI is…

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Artificial Intelligence in Business: How AI Will Transform Operational Agility

April 23, 2021

Resilience and quick thinking during the Covid-19 pandemic have led to data-based solutions and business process innovations we have never seen before. Artificial intelligence has been at the forefront of these improvements and a critical component of company solvency. Why? AI tools identify areas for improvement and secure remote workplace solutions, which have been essential…

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Business Process Automation for 2021

April 9, 2021

Businesses that have embraced operational agility have fared better over the last year—coming up with flexible solutions to unique challenges while growing their bottom lines. A vital component of their skill is business process automation and identifying where processes would benefit from more efficient systems.   As business process automation solutions become more sophisticated, companies…

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What is Rapid-Cycle Innovation?

March 19, 2021

Companies that have successfully stayed afloat, even thrived during the last year, have invested time and resources in practices that have allowed them to remain competitive, connect with consumers on a more meaningful level and maintain a high level of innovation.   Digital improvements have been around embracing remote workspaces, improving workflow efficiency through automation…

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Agile Operations: Key Benefits & Practices of Operational Agility

February 24, 2021

Operational agility is a critical component of a company’s ability to survive in an ever-changing marketplace. In environments where marketplace conditions are wildly unpredictable, businesses must be willing to adapt and reprioritize to make it to the next quarter.   It’s essential to understand how agile operations work within a company, the benefits in a…

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Business Agility in 2021: 6 Trends to Watch

January 27, 2021

Business agility took on a new meaning in 2020. Companies were navigating circumstances few could have predicted. As the start of 2021 appears to present with more of the same so far, business leaders hoping that changes were temporary will be looking for more permanent solutions to remain competitive.   What is Business Agility? Business…

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Want to Increase Your Productivity? Don’t Miss These 10 Business Podcasts

December 2, 2020

If you’re looking for creative ways to improve workflow and productivity at your business, or on a more personal level as a business leader, consider looking to outside sources to give you some fresh ideas. Business podcasts have become notable tools for learning. The only problem is the number of options out there, with thousands…

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Professional IT Programer Working in Data Center on Desktop Computer with Three Displays, Doing Development of Software and Hardware. Displays Show Blockchain, Data Network Architecture Concept

Does Remote Work Raise Cybersecurity Issues?

November 18, 2020

Throughout the COVID-19 crisis, companies have been working diligently to adapt to a changing landscape, with some even announcing long-term plans for remote work. Employees have risen to the challenge, and companies have certainly come up with out-of-the-box solutions around managing a remote workforce.  But even with those efforts, unique challenges have come up, particularly when…

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How to Manage a Remote Team: 5 Tools to Help

September 23, 2020

The average Millennial might not be aware of this, but the need for many of the resources we take for granted in the workplace was perceived by futurists and executives as early as the late 1970s. At that time, the globalization of business began in earnest, with overseas outsourcing occurring at an increasing rate, and…

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How Can You Encourage a Work-Life Balance for Your Remote Employees?

August 25, 2020

Changes in the workplace and the development of technologies like remote communications platforms and project management applications have facilitated the rise of virtual companies that don’t require brick-and-mortar facilities.  Recently, Twitter, SquareSpace, and several others have transitioned to a permanent remote work model. It wasn’t just the COVID-19 pandemic that led to this shift, however,…

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